Charles MacPherson Associates (CMA) specializes in educating and recruiting domestic staff for our private residential clients. We also provide training and consultation services for both our private residential and corporate clients worldwide. With over two decades of service excellence, we have built lasting relationships with our clients, candidates, and students across each of our four lines of business: Placement, Academy, Training, and Consulting.
The Charles MacPherson Academy is a registered private career college that educates butlers, household managers, and other domestic staff for the service demands of the twenty-first century.
We recruit and place skilled domestic staff for our client’s private estates and residences. We specialize in client advisory, staff planning, recruiting, placing, and training domestic staff.
Charles regularly appears on CTV’s The Marilyn Denis Show enjoyed by viewers across Canada. As “Charles The Butler”, Marilyn and Charles discuss everything from everyday etiquette to how keep a beautiful home.
Charles is known for his clear, straightforward writing style. His books serve as an excellent source of dependable information for the entertaining, etiquette and household management for in the modern world.
About Us
Charles is the founder of Charles MacPherson Associates and brings over 27 years experience in Household Management as the Major Domo for one of Canada's most prominent families. In 2009, Charles opened North America's only registered school for Butlers and Household Managers in Toronto, Canada. Today, Charles oversees the consulting and training practice while the associates team manages, under his direction, the Academy and Placement divisions.
