Charles MacPherson Associates specializes in Consulting, Training, Education and Placement for the residential and luxury hospitality markets worldwide. We assist our clients with staff planning, talent acquisition, daily operations and best practices. Charles MacPherson Associates has been providing these specialized services since 1996.
The Charles MacPherson Academy is a unique private career college that educates Butlers and Household Managers for the service demands of the twenty-first century.
We are a premium service for luxury residences worldwide. We specialize in planning, advising, recruitment and the placement of skilled domestic staff. Examples of placements we have made over the past six months include Household Managers, Butlers, Chefs, Estate Managers, Chauffeurs, Housekeepers and Personal Assistants.
Charles appears every Monday on The Marilyn Denis Show on the CTV network across Canada. As “Charles The Butler”, Marilyn and Charles discuss everything from everyday etiquette, how to correctly set a table, eating difficult foods, folding a “fitted sheet” and how to brew the perfect pot of tea!
In all of Charles MacPherson’s books he writes in a clear, straightforward style that lays out the essentials of entertaining, etiquette and household management. Charles’s books are all beautifully illustrated and serve as excellent source of dependable information for the modern world.
About Us
Charles is the founder of Charles MacPherson Associates and brings over 27 years experience in Household Management as the Major Domo for one of Canada's most prominent families. In 2009, Charles opened North America's only registered school for Butlers and Household Managers in Toronto, Canada. Today, Charles oversees the consulting and training practice while the associates team manages, under his direction, the Academy and Placement divisions.
