• Placement
    • Clients
      • Our Process
      • Frequently Asked Questions
      • Contact Us
    • Candidates
      • Our Process
      • Job Board
      • Contact Us
    • Job Board
  • Academy
    • About the Academy
      • Take a Tour
      • Academy Policies
    • Household Management Program
    • Academic Calendar
    • Application & Tuition
    • Faculty & Administration
    • Frequently Asked Questions
    • Contact Us
  • Training
    • Customer Service
    • Hotels & Hospitality
    • Etiquette & Protocol
  • Consulting
    • Estates & Residences
      • Staff Planning
      • Mechanical Manuals
      • Cleaning Manuals
  • About CMA
    • Corporate Profile
    • About Charles
    • Clients
    • Books
    • Privacy Policy
  • Contact Us
  • Placement
    • Clients
      • Our Process
      • Frequently Asked Questions
      • Contact Us
    • Candidates
      • Our Process
      • Job Board
      • Contact Us
    • Job Board
  • Academy
    • About the Academy
      • Take a Tour
      • Academy Policies
    • Household Management Program
    • Academic Calendar
    • Application & Tuition
    • Faculty & Administration
    • Frequently Asked Questions
    • Contact Us
  • Training
    • Customer Service
    • Hotels & Hospitality
    • Etiquette & Protocol
  • Consulting
    • Estates & Residences
      • Staff Planning
      • Mechanical Manuals
      • Cleaning Manuals
  • About CMA
    • Corporate Profile
    • About Charles
    • Clients
    • Books
    • Privacy Policy
  • Contact Us

About CMA
Introductions

Charles MacPherson Associates (CMA) specializes in educating and placing domestic staff and provides training and consultation services for private residential and corporate clients worldwide. With over two decades of service excellence, we have built lasting relationships with our clients, candidates, and students.


Image of the Academy

Academy
Academy

The Charles MacPherson Academy is a registered private career college that educates butlers, household managers, and other domestic staff for the service demands of the twenty-first century.

Placement image of maid uniform

CMA Placement
Placement

We recruit and place skilled domestic staff for our client’s private estates and residences. We specialize in client advisory, staff planning, recruiting, placing, and training domestic staff.

Marilyn Denis Video image

Marilyn Denis
Charles on Marilyn Denis

Charles regularly appears on CTV’s The Marilyn Denis Show enjoyed by viewers across Canada. As “Charles The Butler”, Marilyn and Charles discuss everything from everyday etiquette to how keep a beautiful home.

The Butler Speaks

Books
The Butler Speaks

Charles is known for his clear, straightforward writing style. His books serve as an excellent source of dependable information for the entertaining, etiquette and household management for in the modern world.

  • ACADEMY NEWS

    Now enrolling for the Spring Academy Term: May 28th – June 22nd, 2018

    A Future in Private Service Awaits

    Learn more about a rewarding career as a butler or household manager.

    Email Andrew Gayman for more information

    or call 416.361-6434

     

  • About Us

    Charles is the founder of Charles MacPherson Associates and brings over 27 years experience in Household Management as the Major Domo for one of Canada's most prominent families. In 2009, Charles opened North America's only registered school for Butlers and Household Managers in Toronto, Canada. Today, Charles oversees the consulting and training practice while the associates team manages, under his direction, the Academy and Placement divisions.

  • FOLLOW US ON



© 2008-2017 Charles MacPherson Associates