Who We Are 

Charles MacPherson Associates specializes in Consulting, Training, Education and Placement for the private residential and premier hospitality markets worldwide. We assist our clients with staff planning and advising on household operations and best practices. Charles MacPherson Associates provides training for staff within private residences and for the hotel/resort industry. Our firm specializes in butler training for luxury hotels. Additionally our placement division places high calibre candidates in both residential and hospitality positions including: Housekeepers, Chefs, Estate Managers, Personal Assistants, Chauffeurs, Butlers, and Household Managers. The Charles MacPherson Academy for Butlers and Household Managers is a private career college located in Toronto, Canada that turns out skilled professionals who meet the service demands of the 21st Century.

Metro

Metro

Charles weekly column "Ask Charles The Butler" is featured in Metro News, Canada's leading newspaper with a daily distribution of 1.4 million papers through 7,696 Newspaper boxes across Canada. Charles' column will be about social etiquette and all questions relating to these issues.

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The Marilyn Denis Show

Metro

Since January 2010, Charles has been a regular expert on Canada’s leading original daytime lifestyle series The Marilyn Denis Show.  Starting Monday, September 12, Charles will be appearing every Monday with Marilyn on the CTV network across Canada. As “Charles The Butler”, Marilyn and Charles discuss everything from everyday etiquette topics to how to correctly and easily clean your fridge, make your bed and polish your shoes.

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