Residential
At Charles MacPherson Associates we provide consulting and luxury training for many of our residential clients around the world. Our team currently work in residences that range in size from 2,500 to 80,000 square feet. We are also very proud to have successfully completed special assignments with even larger private estates, ranches and working palaces. Working with our luxury residential clients, Charles MacPherson Associates delivers complete consulting and implementation solutions.
We bring a unique methodology to our Consulting and Training practice. Every assignment is under the direction of one of our principals with associates or trainers assigned as the particular project warrants.
We work directly with our client to identify their areas of concern and opportunities. This collaboration allows us to apply our interactive methodology to determine which of our processes is best suited for the task. We then develop a strategic plan for the client to review and approve. Once approved we are fully able to implement proposed solutions that we have recommended.
Examples of client requirements:
- Setting household standards in housekeeping, food and beverage or wardrobe management
- Staff training
- Quality testing and quality assurance
- Staff evaluation and staff planning, including economic efficiencies of staff and household budgets
- Recruitment of key personnel
- Human resource best practices for the residence reflecting different particular nuances from the corporate world
- Development of standardized manuals
Households are always changing. Based on our vast experience, we are able to understand where are clients are in their cycle of household management, and how best to capitalize and ensure a stress-free domestic life.