Domestic Couple – Job ID #18717

Naples, Florida
Posted 5 months ago

Position Overview:

Seeking an experienced Domestic Couple for a multi-dwelling estate located in Naples, Florida. The successful applicants will be responsible for the overall management and day-to-day operation of the primary residence and additional residences; while working effectively alongside the estate’s principal, estate staff, contractors, vendors, and other service providers.

Applicants should demonstrate exceptional professionalism, integrity, and excellent communication skills to uphold the ‘five-star luxury hotel’ standard of the estate.

This position is live-out and full-time. Applicants should be flexible with schedules in conjunction with peak-seasonal use of the property.

Property Management – Primary Responsibilities:

  • Proactively manage all aspects of the estate including property maintenance, renovations, and special projects
  • Management and supervision of vendors and trades for regular maintenance, seasonal maintenance and other special projects
  • Coordinate and execute all arrangements for special events, including additional service requirements, staffing, catering, and other services
  • Manage budgets for both day-to-day estate operations and special projects, including monthly reporting
  • Management and monitoring of household mechanical systems as well as household inventories
  • Maintain security measures and protocols, ensuring that the estate is secure at all times and that staff follow necessary procedures
  • Hire, manage, develop and train staff for full-time and seasonal positions
  • Administer and approve purchase orders, invoices and time sheets, charge accounts and expenses, and other reports and documentation
  • Manage all estate HR functions, including policies and standards for staff (dress code, grooming standards etc.)
  • Management of fleet (automobiles and boats)

Applicant Qualities:

  • A minimum of 5 years of previous experience working in a semi-formal residence in a management position
  • Experience managing a team of staff
  • Excellent property management skills and knowledge, with established resources in the local area
  • Exceptional front of house service and customer service skills
  • Able to take challenging situations in stride and remain professional and calm
  • Exceptional attention to detail follow and through on all projects assigned
  • Strong computer skills with experience using Microsoft Office suite
  • Well groomed, polished, with a professional presentation
  • Must possess excellent time management skills; be punctual and courteous
  • Applicants should be energetic and able to anticipate the needs of principals
  • Must maintain privacy and confidentiality at all times, exercising diplomacy, discretion and respect of boundaries
  • Must have a valid driver’s license with a clean driving record
  • Applicants must be legally entitled to work in United States

Executive Housekeeping – Primary Responsibilities:

  • Management and supervision of housekeeping staff, including maintain standards, scheduling, approving time sheets, and procuring temporary staff as required
  • Perform daily housekeeping duties to the estate standards
  • Schedule and execute weekly, monthly and annual deep clean projects
  • Special projects include, but not limited to, quarterly deep cleans, household cupboard and closet cleaning and reorganization
  • Provide support for all special events conducted on the estate
  • Maintain all exterior ‘living areas’ such as patios, decks, walk-ways etc.
  • Prepare guest rooms in advance of arrival, anticipating potential needs, and fulfilling guest requests in a timely manner
  • Maintain inventories of all cleaning products, paper products, amenities etc. and ensure they are fully stocked at all times
  • Care of fine items such as artwork, decorative items, and other delicate items
  • Care of wardrobe items, ensuring that care is taken for special items

Applicant Qualities:

  • Must have previous experience working in a semi-formal residence, managing a team
  • Excellent housekeeping, laundry and ironing skills; correct use of products and methods for fine finishes and surfaces
  • Must possess excellent time management skills, be punctual, courteous, possess exceptional attention to detail and follow through on all projects and tasks
  • Applicants should be energetic and able to anticipate the needs of principals
  • Must maintain privacy and confidentiality at all times, exercise diplomacy, discretion and respect of boundaries
  • Applicants must be service-oriented with excellent English communication skills
  • A valid driver’s license is considered a strong asset
  • Must be legally entitled to work in United States

Salary is commensurate with experience.

Interested applicants please apply with resume to jobs@charlesmacpherson.com

Please refer to Job ID: 18717

 

Job Features

Job CategoryDomestic Couple

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