The Search for Household Management
In North America, we no longer have to rely on foreign agencies in our search for trained or experienced Household and Estate Managers. We can find them right here! They may be trained in Britain, but now many are being trained right here in Toronto, Canada.
Qualifications for training include post-secondary education and some business experience, prior hospitality or household management experience. Many who have chosen to go into this field are looking for career changes and usually have ‘service hearts’ which means that service to others gives them great satisfaction.
What They Do
Household Managers and Estate Managers usually head up a team of domestic employees and vendors. So their services are necessary for families who live in large homes, multiple residences and have heavy business or social obligations. Their duties include:
A manager will also be responsible for:
These professionals can be compared to corporate comptrollers, whose job is usually cash management, budget control and office administration. But the professional who might be called upon to perform these tasks in a private household faces additional and more complex duties that make their work very demanding. They provide personal services every day in someone else’s private space, and they must make the effort to adapt to the employer’s service vision.
This is not a nine-to-five work day! Work schedules vary enormously infringing on their personal time – a sacrifice that most Household Managers and Estate Managers are ready to make.
What They Do Not Do
Household management professional do not perform the functions of domestic service staff on a daily basis. They are not cleaners, launderers, babysitters or nannies. All of these however, are things that they will be required to do from time to time, if the occasion arises.
A skilled professional in this field will not ‘usurp’ the role of the head of the house. He or she will work together with the employer creating and implementing a management system, supporting the employer’s service vision.
Questions an employer might consider are: When do I know that I need to hire a Household Manager? How do I go about the search and what is a reasonable salary? How do I integrate a Household Management Professional into an already established household with service staff? These issues and more will be dealt with when working with a professional recruitment / consulting firm, with a strong reputation and a specialty in the domestics.
By Linda Kivenko