Charles MacPherson Associates (CMA) was retained in November 2009 by The Vancouver Club – a prestigious and historic private club situated in the heart of Vancouver’s business district.
Vancouver and Whistler, British Columbia were hosting the 2010 Winter Olympics. The Vancouver Club was selected by the IOC to host IOC members, events, sponsors as well as media.
The club recognized that its VIP visitors would present its front and back of house employees with challenges in the area of etiquette. In preparation, CMA was hired to work with 150 employees to provide them with the knowledge-based skills they will need to shine.
The engagement included:
CMA was also invited to conduct a fun and interactive etiquette session with the Vancouver Club members’ children.
Charles MacPherson Associates Inc. provides discerning solutions for Luxury Residential and Hospitality Industries around the world including: