Hotel Concierge
Continuous Recruitment...
Position Overview:
The position of Concierge is for the service and special requirements of guests. To provide guests with information for services and amenities that will enhance their stay. The Concierge’s role can vary with each guest’s requests from acquiring tickets for events to giving directions to city attractions.
Primary Responsibilities:
- To maintain and apply hotel operating standards and procedures.
- Communicate directly with guests either in person or via telephone.
- To provide guests with information for local facilities, attractions, events and services.
- To make available and provide information to guests for travel routes and transportation needs including maps and brochures.
- Arrange as requested by guests for event tickets, special bookings and reservations.
Applicant Qualities:
- Minimum secondary school required diploma and or degree in the field of hospitality management.
- Previous experience in front desk hospitality positions will be considered an asset.
- A polished professional who is flexible, adaptable and energetic.
- Excellent computer literacy, ability to multi-task with strong communication and time management skills a must.
- Applicants must be service oriented with strong organizational skills and the ability to problem solve.
- Must be eligible to work in the United States or Canada as applicable.
Salary and benefits will be dependent on previous experience and employment.