COVID-19: Household Best Practices for Employers

In response to COVID-19, we’ve compiled a number of best practices we recommend taking to in conjunction with directives provided by various levels of Government and Health Authorities. Employer Communication Measures Now, more than ever, open lines of communication with your household employees is absolutely essential. With so much information being generated across television, print, […]

How CMA is working through COVID-19

The global coronavirus (COVID-19) pandemic has had a significant impact on all of our day-to-day lives. As members of our local, provincial, state, and national communities work tirelessly to contain and slow the spread of COVID-19, we all must to do our part. Self-isolation, social (physical) distancing, and following all other Government and Health Authority […]

The Charles MacPherson Academy Celebrates 10 Year Anniversary

The approach of Spring brings with it a new milestone for Charles MacPherson, marking 10 years since the Charles MacPherson Academy opened its doors to incoming students. The Toronto-based academy, which educates butlers, household managers, housekeepers, and other domestic service staff, is the only registered private career college of its kind in North America. Rich […]

The Butler makes a visit to London (Ontario that is)!

Not to be confused with its namesake across the pond, Charles MacPherson will be making a special visit to London, Ontario this Spring to deliver two very special programs in partnership with Eldon House. London’s oldest residence, Eldon House, was built in 1834 and has been preserved and maintained since 1960 when it was donated to the City […]

Holiday Hosts, Take Back Your kitchen!

There it is — your kitchen. Spotless, spacious and so blissfully unaware of the role it will soon play in your first-ever holiday feast. With invitations sent out and a massive bird on order, how can you begin to prepare for the pandemonium this space will see when famished friends come to the door? “The […]

3 Etiquette Tips You Need To Know This Holiday Season

The festive season is quickly approaching. Invitations to holiday parties and events are likely starting to show up in your inbox or perhaps even in the mail. Academy Director, Andrew Gayman, spoke with The Morning Show hosts Liem Vu and Marianne Dimain to highlight some key things to remember if you’re headed to a holiday […]

Butlers on the Big Screen

We’ve gathered five beloved butlers brought to life by television or film to analyze what each can teach us about the do’s and don’ts of private service. Let’s review: Charles Carson (Downton Abbey) Always the consummate professional, the head butler of Edwardian country house Downton Abbey never wavers in his pursuit of private service perfection. […]

Tackling those tricky housekeeping tasks

Not all housekeeping tasks are equal. Some tasks are straightforward, while others are a bit more complicated. Charles MacPherson answers viewer’s frequently asked questions on The Marilyn Denis Show breaking down those tricky situations with easy solutions. Scroll down to watch the entire video. Getting footprints off of a hardwood floor Laminate floors natural attract oils […]

Etiquette at a BBQ, is there even such a thing?

With the hot weather in full swing across most of the country, people are moving outside to enjoy the great outdoors, firing up BBQs and inviting friends and family over to celebrate. Recently, Andrew Gayman, Director of the Charles MacPherson Academy spoke with Marivel Taruc on CBC Radio 1 Fresh Air about the best way […]

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