Charles is the founder and president of Charles MacPherson Associates. After almost a decade serving as a Major Domo for one of Canada's most prominent families, Charles set his sights on starting his own business. CMA was founded in 1996, specializing in recruiting and educating private service professionals, as well as providing training and consulting for residential and corporate clients. Over the last two decades, Charles has built his reputation as a global authority in the butler and household management field for private residential, hospitality, and customer service sectors worldwide.
Our total placement fee is calculated as a percentage of the placed candidate’s first year compensation. Our placement fee percentage remains consistent across all clients, as our service remains the same. An initial deposit is required to begin our search.
Yes, placements are guaranteed for 60-days. CMA is committed to a successful placement. If, during the first 60-days of employment, either employer or employee decides not to continue their working relationship, our placement team will provide you with a shortlist of candidates for consideration. If you would like further details on our placement guarantee, we would be happy to speak with you.
Generally speaking, depending on the position profile, our team is able to present shortlisted candidate profiles for client consideration within 5 to 10 business days. While we understand that speed is essential, this time is required to appropriately source, screen, interview and select candidates we believe are a good fit for you. Our process ensures we only present the most qualified candidates to our valued clients.
We would be pleased to provide you with references, subject to our client confidentiality agreements.
To speak to a member of our team, please call (416) 361-7279 or click here to contact us.