Charles MacPherson Associates (CMA) specializes in educating and recruiting domestic staff for our private residential clients. We also provide training and consultation services for both our private residential and corporate clients worldwide. With over two decades of service excellence, we have built lasting relationships with our clients, candidates, and students across each of our four lines of business: Placement, Academy, Training, and Consulting.
We recruit and place skilled domestic staff for our client’s private estates and residences. We specialize in client advisory, staff planning, recruiting, placing, and training domestic staff.
Charles regularly appears on CTV’s The Marilyn Denis Show enjoyed by viewers across Canada. As “Charles The Butler”, Marilyn and Charles discuss everything from everyday etiquette to how keep a beautiful home.
The Boardroom Series with Charles MacPherson – Household Management Foundations
Saturday, November 9, 2019
The Four Seasons Chicago
For more information and to register click here
Household Management Program (Winter Term)
January 13th – February 7th, 2020
Enrolment is open, click here to learn more
Introduction to Professional Housekeeping Course
Click here to be notified when dates are announced!
Charles is the founder and president of Charles MacPherson Associates. After almost a decade serving as a Major Domo for one of Canada's most prominent families, Charles set his sights on starting his own business. CMA was founded in 1996, specializing in educating and recruiting private service, as well as training and consulting for residential and corporate clients. Over the last two decades, Charles has built his reputation as a global authority in the butler and household management field for private residential, hospitality, and customer service sectors worldwide.