Customer Service Through the Butler’s Eye© is a training program developed by Charles MacPherson and his team. This program equips front-line employees in any industry with the knowledge and tools to deliver outstanding service with the same keen and comprehensive attention to detail that is the definition of the quintessential butler.
What is the Customer Service Through the Butler’s Eye© training program?
In short, Customer Service Through the Butler’s Eye© enhances the customer experience at each and every point of contact with front-line employees. Delivered on-site with anecdotes to illustrate key lessons, group activities and discussion, this is a program that provides a unique approach to customer service training that’s sure to keep everyone entertained.
For more information, click here to contact us, or call (416) 369-1146 to speak with a member of our team.