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CMA Blog
General
How CMA is working through COVID-19
The global coronavirus (COVID-19) pandemic has had a significant impact on all of our day-to-day…
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Academy
House Manager
Training
The Charles MacPherson Academy Celebrates 10 Year Anniversary
The approach of Spring brings with it a new milestone for Charles MacPherson, marking 10…
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General
The Butler makes a visit to London (Ontario that is)!
Not to be confused with its namesake across the pond, Charles MacPherson will be making…
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Etiquette
Hospitality Skills
How to
Lifestyle
Holiday Hosts, Take Back Your kitchen!
There it is — your kitchen. Spotless, spacious and so blissfully unaware of the role…
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Etiquette
Lifestyle
3 Etiquette Tips You Need To Know This Holiday Season
The festive season is quickly approaching. Invitations to holiday parties and events are likely starting…
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Academy
Training
Butlers on the Big Screen
We’ve gathered five beloved butlers brought to life by television or film to analyze what…
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Academy
Hospitality Skills
House Manager
Household Management students hone their craft in a historic setting in downtown Toronto
For the first time ever under the roof of Toronto’s historic Campbell House Museum, students…
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Housekeeping
How to
The Marilyn Denis Show
Tackling those tricky housekeeping tasks
Not all housekeeping tasks are equal. Some tasks are straightforward, while others are a bit…
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Hospitality Skills
Lifestyle
Etiquette at a BBQ, is there even such a thing?
With the hot weather in full swing across most of the country, people are moving…
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Consulting
Customer Service
Training
Putting the L.O.V.E. in Customer Service
As a consulting and training firm, we live and breathe customer service – we can’t…
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