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CMA Blog
General
What is a Household Manual & Why Do You Need One?
If you have a large residence or estate, you likely have multiple staff members, each…
4 minutes to read
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General
Employee Transportation Reimbursement: Allowance Per Mileage
If you require your employee to drive their personal vehicle for work-related tasks, the best…
7 minutes to read
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General
What is a Staffing Plan, and When Do You Need It?
If you have a large household, identifying your personnel requirements and making hiring decisions accordingly…
4 minutes to read
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General
4 Ways to Prevent & Deal with Staff Burnout
Household staff take on a significant amount of responsibility, sometimes working long or varied hours….
6 minutes to read
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General
10 Effective Staff Retention Strategies in 2024
Once you have invested time into finding, hiring, and onboarding the best candidates for your…
6 minutes to read
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General
COVID-19: Household Best Practices for Employers
In response to COVID-19, we’ve compiled a number of best practices we recommend taking to…
3 minutes to read
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General
How CMA is working through COVID-19
The global coronavirus (COVID-19) pandemic has had a significant impact on all of our day-to-day…
1 minutes to read
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Academy
House Manager
Training
The Charles MacPherson Academy Celebrates 10 Year Anniversary
The approach of Spring brings with it a new milestone for Charles MacPherson, marking 10…
2 minutes to read
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General
The Butler makes a visit to London (Ontario that is)!
Not to be confused with its namesake across the pond, Charles MacPherson will be making…
2 minutes to read
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Etiquette
Hospitality Skills
How to
Lifestyle
Holiday Hosts, Take Back Your kitchen!
There it is — your kitchen. Spotless, spacious and so blissfully unaware of the role…
3 minutes to read
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Top Posts
Leveraging Bonuses and Incentives for Increased Productivity in Your Household
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12 Holiday Gift Ideas for Your Household Staff
14 Tips for Managing Household Staff Holiday Schedule